Privacy & Cookie Policy

Your personal information

Tamar Valley Holidays at Honicombe Manor’s website does not automatically capture or store personal information, other than logging the user’s IP address and session info such as the duration of the visit and the type of browser used. This is recognised by the Web server and is only used for system administration and to provide statistics, which Tamar Valley Holidays at Honicombe Manor uses to evaluate use of the site.

You may be asked for personal information if you require further information on our services or if you wish us to contact you. In each case we will only use the personal information you provide to deliver the information you have told us you require.

This privacy policy covers Tamar Valley Holidays at Honicombe Manor. Links within this site to other websites are not covered by this policy but by their own policies where appropriate.

Subscribers

When you subscribe via the website, for the newsletter or for the ‘I Live Local’ loyalty card, or communicate with us in any way such as submitting an enquiry or booking a stay with us, you are voluntarily giving us information that we collect. That information may include your name, email address, IP address, phone number, credit card information, as well as details including gender, occupation, location, purchase history, and other demographic information. By giving us this information, you consent to this information being collected, used and stored by us, as described in this Privacy Policy.

We may use and disclose Personal Information only for the following purposes:

  • To send you informational and promotional content in accordance with your marketing preferences. You can stop receiving promotional emails from Tamar Valley Holidays at Honicombe Manor by following the unsubscribe link included in each email
  • To provide, support, and improve the Services we offer.

We do our best to keep your data accurate and up-to-date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you (within 30 days) with details of the Personal Information we hold on you. We will retain your information for as long as you remain subscribed.

Public posts & social media

We have public blog posts on our website. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Information appears on our blogs and you want it removed, contact us here. If we are unable to remove your information, we will tell you why.

Our Website includes links to other websites, whose privacy practices may be different from ours. If you submit Personal Information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Website you visit.

Our Website includes social media features, such as the Facebook Like button. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website.

We also maintain presences on social media platforms including Facebook and Twitter. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

How we use cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

You will be asked to accept the cookies policy when you first visit the website.

WordPress: Our websites runs the popular WordPress CMS and cookies are used to store basic data on your interactions with WordPress, and whether you have logged into WordPress. We use a session cookie to remember your log-in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.

More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Google Analytics: We use Google Analytics to collect information about visitor behavior on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information.We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.com/intl/en_uk/analytics/privacyoverview.html

Security

If a security breach causes an unauthorised intrusion into our system that affects you, then we will notify you as soon as possible and later report the action we took in response.

We take reasonable and appropriate measures to protect Personal Information from loss, misuse and unauthorised access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Information.

Company Information

© Honicombe Manor 2018

St Ann’s Chapel, Callington, Cornwall, PL17 8JW
Telephone booking line: +44 (0) 1822 258090

All Rights Reserved

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